The Criminals

Absolutely! We provide all customers with a free preview of their artwork once it’s ready. You can request edits as many times as you like until you’re satisfied. We only print once you approve your pet art.

Yes, of course! The key is that all the pets need to be in the same photo, which serves as our inspiration for the artwork.

If you’re not satisfied with your artwork, you can request changes. We’ll make the necessary edits and send the revised version back to you for review. We only proceed with printing once you’re fully happy with the result.

We thoroughly check every photo submitted. In most cases, the photo will be perfectly suitable. If there’s an issue, we’ll notify you via email, explain the problem, and request new photos.

For the best results, photos should be taken in natural lighting, at eye level with your pet, and in clear focus.

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If you’re not happy with your artwork, we’ll edit it for free until you love it. Even if you receive your printed artwork and still aren’t satisfied, we’ll redo the art and send a replacement at no additional cost.

Yes, we do! We’ve shipped over 30,000 pet portraits worldwide using fully tracked shipping methods. Once your order is shipped, you’ll receive a tracking number via ema