Once your artist has finished your pet's portrait, you'll receive a preview file via email and SMS. You'll have the opportunity to request changes to ensure the design looks just like your pet. Previews are sent within 24-48 hours (it usually only takes 24).

We pride ourselves on creating a premium, lasting keepsake that you'll love. We offer free adjustments to ensure it looks like your pet. If you're not satisfied, we offer a full refund.

We can work with 99% of the photos we receive. You can upload a photo of each pet individually or have them together in one photo. We can also work with screenshots from Instagram or Facebook. If you have old photos, you can take a photo of them. A clear, well-lit photo showing your pet's entire face helps our artists accurately capture your pet's unique features. If there are any issues with your photo, our support team will contact you to help. You can also submit more photos when you preview your artwork and request changes. Read more on ourPhoto Guide.

First Artwork Preview:Up to 48 hrs
Production Time: 3 Business DaysFree, Fast & Tracked

Shipping:
3-5 Business Days (USA)
5-7 days (UK/Europe)
5-8 days (Rest of the World)

Your artwork arrives ready to hang, complete with a pre-mounted saw-tooth hanger and rubber feet to prevent swinging.

Absolutely! Our artists are skilled at creating portraits of all pets, no matter the species or breed. Whether you have a dog, cat, rabbit, bird, or even something more exotic, we can turn them into a beautiful piece of art on our durable canvas prints.

The ideal size for your canvas depends on where you plan to display it. Our hand-stretched, poly-cotton blend canvases come in a variety of sizes. For a small space or desk, an 8" x 10" might be perfect, while a larger wall might benefit from a 24" x 32" piece. No matter the size, all our canvases are 1.25" thick, providing a sturdy and durable display. If you're unsure, check out our Size Guide for more advice. And remember, both framed and unframed prints come ready to hang with pre-installed sawtooth hangers, making it easier for you to showcase your pet's stunning portrait.

Our premium frame for canvas artwork, known as a floating frame, adds an extra layer of sophistication to your pet's portrait. These frames, available in matte black and white finishes, are made from eco-friendly and sustainable FSC Certified solid wood. They enhance the artwork by creating a 'floating' effect, perfect for those seeking a premium feel for their pet's portrait.

Your pet's privacy is our utmost priority. After your custom art piece is completed, we immediately and securely delete the photo from our system. We do not sell, distribute, or use your pet's photos for any other purposes beyond creating your commissioned artwork.

We accept a range of photo formats including JPEG, PNG, TIFF, and RAW files. Upon upload, all EXIF data and other identifying information are stripped from the images to respect your pet's privacy. We adhere to a strict data retention policy, where your pet's images are held only for the duration of the art creation process and deleted immediately after.