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Description
Shipping & Return
Artwork Creation & Shipping Information
Creating and delivering your artwork has never been easier!
Artwork Creation Time
- Previews: Artwork previews will be sent to your email within 2 working days.
- Approval: Once you approve the artwork, printing will begin within 24 hours of receiving your approval.
Shipping Times
- USA: 2-5 working days
- UK: 2-5 working days
- Europe: 2-5 working days
- Canada & Australia: 5-7 working days
- Rest of the World: 10-15 working days
All orders include full tracking.
100% Satisfaction Guarantee
- Unlimited Previews & Revisions: Get at least three previews and request as many changes as needed until you're fully satisfied. Printing will only proceed with your approval.
- Free Replacement for Defects: Any defects or damage will be replaced at no cost to you.
- Post-Purchase Satisfaction: If you're not happy with the result, request a redo within 30 days (you only pay shipping, approximately 20% of the price).
Join 12,000+ happy customers and enjoy our highly-rated service!
Over 12,000 happy customers trust us
Why Choose Us
Frequently asked questions
Can I see my artwork before it’s printed?
Absolutely! We provide all customers with a free preview of their artwork once it’s ready. You can request edits as many times as you like until you’re satisfied. We only print once you approve your pet art.
Can I include more than one pet or person in a single portrait?
Yes! We can create portraits featuring multiple pets, people, or a mix of both. Whether you want to capture the bond between your pets, your family members, or even pets and people together, we’ll bring your vision to life in one stunning piece of art.
What if I’m not happy with my artwork?
If you’re not satisfied with your artwork, you can request changes. We’ll make the necessary edits and send the revised version back to you for review. We only proceed with printing once you’re fully happy with the result.
Is my photo good enough to use?
We thoroughly check every photo submitted. In most cases, the photo will be perfectly suitable. If there’s an issue, we’ll notify you via email, explain the problem, and request new photos.
Do you draw all kinds of portraits?
Yes! We create portraits for pets of all shapes and sizes—cats, dogs, horses, rabbits, and everything in between. We also create stunning portraits for people, capturing their unique personality and style. Whether it's a beloved pet or a cherished individual, all are welcome!
What does your 100% satisfaction guarantee include?
Unlimited Revisions You can request as many changes as needed until you’re completely satisfied. Printing will only proceed once you’ve given your final approval. Free Replacement for Defects If there are any defects or damages, we’ll replace your item at no cost to you.
Do you offer worldwide shipping?
Yes, we do! We’ve shipped over 30,000 pet portraits worldwide using fully tracked shipping methods. Once your order is shipped, you’ll receive a tracking number via ema
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